Privacy Policy

What information we collect through this website and how we use it.

Who we are

This website is operated by Pundole Eyeworks, 75 M. G. Road, Pune 411001. When this policy says "we" or "us", it means Pundole Eyeworks.

What we collect

When you place an order, request an eye test or contact us, we collect the details you give us, such as your name, phone number, email address, delivery address and your message. For orders we also keep a record of what you bought. Payments are handled by our payment provider, and we do not store your card or bank details.

How we use it

We use your information to process and deliver orders, call or email you back about an enquiry or eye test, provide after-sales service, and meet our accounting and tax obligations. We will only send you marketing messages if you have agreed to receive them, and you can opt out at any time.

Who we share it with

We share only what is needed with the companies that help us run the business, such as our website platform, payment provider and courier partners. We do not sell your personal information.

Cookies

This website uses cookies to keep the cart working, remember your preferences and understand how the site is used. You can control cookies through your browser settings.

How long we keep it

We keep order records for as long as the law requires for accounting and tax purposes, and enquiry details for as long as they are useful to serve you.

Your choices

You can ask us to show, correct or delete the personal information we hold about you, subject to legal requirements. Contact us through the Contact page and we will respond within a reasonable time.