Orders

Shipping & Delivery

Draft for review. Last updated September 2026.

How and when online orders from Pundole Eyeworks reach you.

Where we deliver

We deliver to addresses within India. For orders outside India, write to us before you order and we will confirm what is possible.

Dispatch time

Orders are packed and dispatched from our M. G. Road showroom within 2 working days of payment. Items that need fitting or adjustment may take longer, and we will tell you if that is the case.

Delivery time

Most orders arrive within 3 to 7 working days of dispatch, depending on your location and the courier. You will receive tracking details by email once your order ships.

Shipping charges

Any shipping charge is shown at checkout before you pay. Orders collected from the showroom have no shipping charge.

Collect from the showroom

You can choose to collect your order from 75 M. G. Road, Pune 411001, Monday to Sunday, 10.30 to 20.00. We will let you know when it is ready. Please bring your order confirmation.

Damaged or missing parcels

If your parcel arrives damaged, please photograph it before opening and contact us within 48 hours of delivery. If a parcel does not arrive in the expected time, contact us and we will trace it with the courier.